Service Design Experience Syllabus

Service Design Experience

create innovative, unforgettable services_


Service Design is an approach that helps us think and rethink services from a human-centric perspective, being playful and pragmatic at the same time. The goal is to develop more relevant and desirable experiences in the form of services - what we call WOW services.  

Service Design also goes beyond rethinking or reinventing a service; it strives to modify human interactions amongst your team and your customers, as well as within your organisation itself.


What you'll find in this syllabus:

  • The program

  • Tools

  • What you will learn

  • What you will feel

  • Learning journey


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